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Organisational capabilities and relationship quality : performance implications for palm oil processors in Malaysia
Tan, Yew Chong; Mavondo, Felix; Worthington, Steve - In: Asia Pacific journal of marketing and logistics 23 (2011) 2, pp. 152-164
Persistent link: https://www.econbiz.de/10009153427
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Exploring the effects of perceived service provider sincerity on consumers' emotional state and satisfaction during service consumption
Gountas, Sandra; Mavondo, Felix; Ewing, Michael; … - In: Tourism analysis : an interdisciplinary tourism & … 16 (2011) 4, pp. 393-403
Persistent link: https://www.econbiz.de/10009489780
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Economic and utilitarain benefits of monetary versus non-monetary in-store sales promotions
Reid, Mike; Thompson, Peter; Mavondo, Felix; Brunsø, Karen - In: Journal of marketing management : MM 31 (2015) 3/4, pp. 247-268
Persistent link: https://www.econbiz.de/10010512572
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Senior marketers' insights into the challenges of social media implementation in large organisations : assessing generic and electronic orientation models as potential solutions
Valos, Michael; Polonsky, Michael J.; Mavondo, Felix; … - In: Journal of marketing management : MM 31 (2015) 7/8, pp. 713-746
Persistent link: https://www.econbiz.de/10011309061
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The obesogenic household : factors influencing dietary gatekeeper satisfaction with family diet
Reid, Mike; Worsley, Anthony; Mavondo, Felix - In: Psychology & marketing 32 (2015) 5, pp. 544-557
Persistent link: https://www.econbiz.de/10010527115
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The influence of ethnic attributes on ethnic consumer choice of service outlet
Huang, Yan; Oppewal, Harmen; Mavondo, Felix - In: European journal of marketing : EJM 47 (2013) 5/6, pp. 877-898
Persistent link: https://www.econbiz.de/10009763959
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Service quality of frontline employees : a profile deviation analysis
Malhotra, Neeru; Mavondo, Felix; Mukherjee, Avinandan; … - In: Journal of business research : JBR 66 (2013) 9, pp. 1338-1344
Persistent link: https://www.econbiz.de/10009756006
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Tourism destinations : antecedents to customer satisfaction and positive word-of-mouth
Abubakar, Binta; Mavondo, Felix - In: Journal of hospitality marketing & management 23 (2014) 7/8, pp. 833-864
Persistent link: https://www.econbiz.de/10010473458
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Integrated marketing communication capability and brand performance
Luxton, Sandra; Reid, Mike; Mavondo, Felix - In: Journal of advertising : official publication of the … 44 (2015) 1, pp. 37-46
Persistent link: https://www.econbiz.de/10010503339
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Corporate image in the leisure services sector
Minkiewicz, Joanna; Evans, Jody; Bridson, Kerrie; … - In: The journal of services marketing 25 (2011) 3, pp. 190-201
Persistent link: https://www.econbiz.de/10009230974