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Consumer insights from text an...
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Consumer behaviour
45
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45
Viral marketing
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14
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14
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13
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Berger, Jonah
114
Moore, Sarah
35
Moore, Sarah G.
19
Packard, Grant
19
Grunberg, Leon
11
Fitzsimons, Gavan J.
10
Sela, Aner
10
Chan, Cindy
7
Greenberg, Edward S.
6
Van Boven, Leaf
6
Chen, Zoey
5
Rasmussen, Scott J.
5
Shiv, Baba
5
Sorensen, Alan T.
5
Attai, Deanna J.
4
Berry, Leonard L.
4
Danaher, Tracey S.
4
Draganska, Michaela
4
Greenberg, Edward
4
Heath, Chip
4
Howard, Chuck
4
Moore, S.
4
Sikora, Patricia
4
Simonson, Itamar
4
Bhattacharjee, Amit
3
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3
Bradlow, Eric T.
3
Dahl, Darren W.
3
Ho, Benjamin
3
Humphreys, Ashlee
3
Iyengar, Radha
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Iyengar, Raghuram
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Liu, Wendy
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Manchanda, Puneet
3
Menon, Geeta
3
Milkman, Katherine L.
3
Moe, Wendy W.
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Pattabhiramaiah, Adithya
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Pope, Devin
3
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Journal of consumer research : JCR ; an interdisciplinary bimonthly
21
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14
Working papers / Wharton School, University of Pennsylvania / Marketing
13
Journal of Consumer Research
11
MSI reports : working paper series
10
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6
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5
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4
Journal of service research
4
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
4
Journal of consumer psychology : JCP ; the official journal of the Society for Consumer Psychology
3
GMU Working Paper in Economics
2
Harvard business review : HBR
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Journal of consumer psychology : the official journal of the Society for Consumer Psychology
2
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2
Journal of organizational change management
2
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2
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Marketing letters : a journal of research in marketing
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Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
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Research Papers / Graduate School of Business, Stanford University
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1
Consumer psychology in a social media world
1
Consumer psychology review
1
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1
Economic and industrial democracy : EID ; an international journal
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1
GfK marketing intelligence review : Marketingforschung für die Praxis
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Health economics review
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Human resources abstracts : an international information service
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Journal of Economic Psychology
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Journal of European industrial training
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Journal of International Development
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ECONIS (ZBW)
115
OLC EcoSci
37
RePEc
22
EconStor
1
Other ZBW resources
1
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1
In reply: where reshaping communications in healthcare service begins
Berry, Leonard L.
;
Danaher, Tracey S.
;
Moore, Sarah G.
; …
- In:
Journal of service research
26
(
2023
)
4
,
pp. 517-520
Persistent link: https://www.econbiz.de/10014580304
Saved in:
2
Commentary: using language to improve health
Berger, Jonah
;
Packard, Grant
- In:
Journal of service research
26
(
2023
)
4
,
pp. 514-516
Persistent link: https://www.econbiz.de/10014580303
Saved in:
3
Commentary: the bumpy road to achieving high-quality cancer conversations
Jacobson, Joseph O.
- In:
Journal of service research
26
(
2023
)
4
,
pp. 511-513
Persistent link: https://www.econbiz.de/10014580302
Saved in:
4
Improving how clinicians communicate with patients : an integrative review and framework
Danaher, Tracey S.
;
Berry, Leonard L.
;
Howard, Chuck
; …
- In:
Journal of service research
26
(
2023
)
4
,
pp. 493-510
Persistent link: https://www.econbiz.de/10014580301
Saved in:
5
Special issue: consumer insights from text analysis
Packard, Grant
(
ed.
);
Moore, Sarah G.
(
ed.
); …
-
2023
Persistent link: https://www.econbiz.de/10014370516
Saved in:
6
Marketing insights from text analysis
Berger, Jonah
;
Packard, Grant
;
Boghrati, Reihane
;
Hsu, Ming
- In:
Marketing letters : a journal of research in marketing
33
(
2022
)
3
,
pp. 365-377
Persistent link: https://www.econbiz.de/10013454573
Saved in:
7
How should companies talk to customers online?
McFerran, Brent
;
Moore, Sarah G.
;
Packard, Grant
- In:
MIT sloan management review
60
(
2019
)
2
,
pp. 68-71
Persistent link: https://www.econbiz.de/10011980927
Saved in:
8
(I’m) happy to help (you) : the impact of personal pronoun use in customer-firm interactions
Packard, Grant
;
Moore, Sarah G.
;
McFerran, Brent
- In:
Journal of marketing research : JMR
55
(
2018
)
4
,
pp. 541-555
Persistent link: https://www.econbiz.de/10011912731
Saved in:
9
Turbulence : Boeing and the state of American workers and managers
Greenberg, Edward S.
;
Grunberg, Leon
;
Moore, Sarah
; …
-
2010
Persistent link: https://www.econbiz.de/10008697627
Saved in:
10
Expanding the tension-reduction model of work stress and alcohol use: comparison of mangerial and non-managerial men and women
Moore, Sarah
;
Sikora, Patricia
;
Grunberg, Leon
; …
- In:
Journal of management studies : JMS
44
(
2007
)
2
,
pp. 261-283
Persistent link: https://www.econbiz.de/10003436629
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