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An artificial neural network-based DSS to prioritise information technology and its complementary investments in industrial firms

Keramati, Abbas; Mojir, Navid; Afhsri-Mofrad, Masoud; … - In: International journal of business information systems : … 9 (2012) 2, pp. 149-168

Persistent link: https://www.econbiz.de/10009503318

Customer retention programs of CRM and customer retention in e-banking

Nili, Alireza; Keramati, Abbas - In: International journal of e-entrepreneurship and … 3 (2012) 1, pp. 18-32

Persistent link: https://www.econbiz.de/10009521492

A QFD-ANP methodology for supplier selection under perspective of requirements in automotive industry

Keramati, Abbas; Ahmadizadeh-Tourzani, Neda; … - In: International journal of productivity and quality … 14 (2014) 4, pp. 492-517

Persistent link: https://www.econbiz.de/10011283345

Managing risk in information technology outsourcing : an approach for analysing and prioritising using fuzzy analytical network process

Keramati, Abbas; Samadi, Homa; Nazari-Shirkouhi, Salman - In: International journal of business information systems : … 12 (2013) 2, pp. 210-242

Persistent link: https://www.econbiz.de/10009721985

Estimation and optimisation of right-censored data in survival analysis by neural network

Azadeh, Mohammad Ali; Keramati, Abbas; Tolouei, Hazhir; … - In: International journal of business information systems : … 14 (2013) 3, pp. 322-334

Persistent link: https://www.econbiz.de/10010205068

Identifying and prioritising critical success factors for CRM implementation : a case study

Keramati, Abbas; Samadi, Homa; Nazari-Shirkouhi, Salman; … - In: International journal of electronic customer … 6 (2012) 3/4, pp. 235-256

Persistent link: https://www.econbiz.de/10009783499

Developing a prediction model for customer churn from electronic banking services using data mining

Keramati, Abbas; Ghaneei, Hajar; Mirmohammadi, Seyed … - In: Financial innovation : FIN 2 (2016) 10, pp. 1-13

Background: Given the importance of customers as the most valuable assets of organizations, customer retention seems to be an essential, basic requirement for any organization. Banks are no exception to this rule. The competitive atmosphere within which electronic banking services are provided...

Persistent link: https://www.econbiz.de/10011542335

An integrated multivariate approach for optimisation of IT/IS investment in conventional power plants

Azadeh, Mohammad Ali; Keramati, Abbas; Songhori, Mohsen … - In: International journal of business information systems : … 5 (2010) 1, pp. 84-101

Persistent link: https://www.econbiz.de/10003920964

Assessing the impact of information technology on firm performance using canonical correlation analysis

Keramati, Abbas; Behmanesh, Iman - In: International journal of business information systems : … 6 (2010) 4, pp. 497-513

Persistent link: https://www.econbiz.de/10008747683

Identification of customer churn determinants using censored log file data in the Iranian mobile telecommunications service industry

Keramati, Abbas; Azadeh, Mohammad Ali; Mohammadi, Mehrdad; … - In: International journal of electronic customer … 5 (2011) 2, pp. 111-129

Persistent link: https://www.econbiz.de/10009297356