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Recipe for perceived personali...
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1
A novel
hotel
recommendation method based on personalized preferences and implicit relationships
Chen, Ke
;
Wang, Peng
;
Zhang, Hong-yu
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012425094
Saved in:
2
Enhancing playful customer experience with
personalization
Lambillotte, Laetitia
;
Magrofuoco, Nathan
;
Poncin, Ingrid
; …
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013366295
Saved in:
3
Good or bad staff? :
hotel
employees' core self-evaluations impacting service effort and service sabotage considering leader-member exchange moderation
Dai, You-De
;
Zhuang, Wen-Long
;
Hsu, Shih-Yun
;
Huan, …
- In:
Tourism management perspectives : TMP
32
(
2019
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012128981
Saved in:
4
The role of polychronicity and intrinsic motivation as personality traits on frontline employees' job outcomes : an empirical study from Malaysia
Daskin, Mustafa
;
Surucu, Ozlem Altunoz
- In:
Asia-Pacific journal of business administration
8
(
2016
)
2
,
pp. 177-196
Persistent link: https://www.econbiz.de/10011552972
Saved in:
5
In pursuit of service excellence : investigating the role of psychological contracts and organizational identification of frontline
hotel
employees
Lu, Vinh Nhat
;
Capezio, Alessandra
;
Restubog, Simon Lloyd D.
- In:
Tourism management : research, policies, practice
56
(
2016
),
pp. 8-19
Persistent link: https://www.econbiz.de/10011513050
Saved in:
6
Do psychological captial and work engagement foster frontline employees satisfaction? : a study in the
hotel
industry
Karatepe, Osman M.
;
Karadas, Georgiana
- In:
International journal of contemporary hospitality management
27
(
2015
)
6
,
pp. 1254-1278
Persistent link: https://www.econbiz.de/10011403077
Saved in:
7
Customer engagement in the
hotel
industry : perceptions of
hotel
staff and guests
Järvi, Henna
- In:
International journal of business innovation and research
18
(
2019
)
1
,
pp. 109-127
Persistent link: https://www.econbiz.de/10011982392
Saved in:
8
What values are perceived by
hotel
guests?
Levyda, Levyda
- In:
International journal of services, economics and management
8
(
2017
)
1/2
,
pp. 73-89
Persistent link: https://www.econbiz.de/10011892291
Saved in:
9
Handling counterproductive behavior caused by customer misbehavior during a pandemic : integrating personal and organizational perspectives
Tan Vo Thanh
;
Nguyen Phong Nguyen
;
Le Phuong Thi Ngo
; …
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014227659
Saved in:
10
Modeling guests' intentions to use mobile apps in hotels : the roles of
personalization
, privacy, and involvement
Morosan, Cristian
;
DeFranco, Agnes
- In:
International journal of contemporary hospitality management
28
(
2016
)
9
,
pp. 1968-1991
Persistent link: https://www.econbiz.de/10011624200
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