Similar Search Results

Describing the relationships between tourist satisfaction and destination loyalty in a segmented and digitalized market

Neuts, Bart; Romão, João; Leeuwen, Eveline S. van - 2013

As a result of advances in ICT-services, transportation, and local development, among others, an increasing number of destinations is competing to attract both national and international visitors. Globalisation requires destinations to increase their competitiveness or risk losing out on tourist...

Persistent link: https://www.econbiz.de/10010224808

Tourist loyalty and urban e-services : a comparison of behavioural impacts in Leipzig and Amsterdam

Romão, João; Leeuwen, Eveline S. van; Neuts, Bart; … - 2013

Persistent link: https://www.econbiz.de/10010245523

Assessing the quality of a decision support E-service

Springer, Mark; Tyran, Craig; Ross, Steve - In: International journal of e-business research : an … 9 (2013) 2, pp. 61-80

Persistent link: https://www.econbiz.de/10009793129

Describing the relationships between tourist satisfaction and destination loyalty in a segmented and digitalized market

Neuts, Bart; Romão, João; Leeuwen, Eveline S. van; … - In: Tourism economics : the business and finance of tourism … 19 (2013) 5, pp. 987-1004

Persistent link: https://www.econbiz.de/10010250708

Analysis of introducing e-services : a case study of Health Insurance Fund of Macedonia

Gavrilov, Goce; Vlahu-Gjorgievska, Elena; Trajkovik, … - In: Journal of health organization and management 30 (2016) 3, pp. 354-371

Persistent link: https://www.econbiz.de/10011529378

The effect of e-service quality on football fan satisfaction and fan loyalty toward the websites of their favorable football teams

Pool, Javad Khazaei; Dehghan, Ali; Balouei Jamkhaneh, Hadi - In: International journal of e-business research : an … 12 (2016) 1, pp. 43-57

Persistent link: https://www.econbiz.de/10011446648

From e-consumer to e-prosumer : changes in behaviour of e-services' purchases

Wolny, Robert - In: Acta scientiarum polonorum / Oeconomia : czasopismo … 15 (2016) 1, pp. 145-152

Persistent link: https://www.econbiz.de/10011477150

Measuring e-service quality : a review of literature

Shankar, Amit; Datta, Biplab - In: International journal of services technology and … 26 (2020) 1, pp. 77-100

Persistent link: https://www.econbiz.de/10012503465

Measuring quality variations in e-service

Chen, Yen Chun; Shen, Yung-Cheng; Lee, Crystal Tzu-Ying; … - In: Journal of service theory and practice : JSTP 27 (2017) 1, pp. 427-452

Persistent link: https://www.econbiz.de/10011627184

Online relationship quality : testing an integrative and comprehensive model in the banking industry

Brun, Isabelle; Rajaobelina, Lova; Ricard, Line - In: Journal of relationship marketing : innovations & … 15 (2016) 4, pp. 219-246

Persistent link: https://www.econbiz.de/10011633635