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Persistent link: https://www.econbiz.de/10014467998

Gkikas, Dimitris C.; Tzavella, Georgia; Tzioli, Melpomeni; … - In: International journal of information systems in the … 14 (2022) 1, pp. 1-16

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Multichannel strategies in public services : levels of satisfaction and citizens' preferences

Rey-Moreno, Manuel; Medina-Molina, Cayetano; … - In: International review on public and non-profit marketing 15 (2018) 1, pp. 9-24

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How can we improve air pollution? : try increasing trust first

Hoffmann, Bridget; Scartascini, Carlos G.; Cafferata, … - In: Environment and development economics 27 (2022) 5, pp. 393-413

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A conceptual model of the relationship between organisational intelligence traits and digital government service quality : the role of occupational stress

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Qualitative assessment of public facilities : the "public bus"

Das, Shreya; Pandit, Debapratim - In: The TQM journal : the international review of … 28 (2016) 2, pp. 275-294

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Public service performance : perspectives on measurement and management

Boyne, George A. (ed.); Meier, Kenneth J. (contributor); … - 2006 - 1. publ.

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How can we improve air pollution? : try increasing trust first

Cafferata, Fernando G.; Hoffmann, Bridget; Scartascini, … - 2021

Environmental policies are characterized by salient short-term costs and long-term benefits that are difficult to observe and to attribute to the government's efforts. These characteristics imply that citizens' support for environmental policies is highly dependent on their trust in the...

Persistent link: https://www.econbiz.de/10012601437

Political leadership and the quality of public goods and services : does religion matter?

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From public service access to service quality : the distributive politics of piped water in Bangalore

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