Berisha, Gentrit; Lajçi, Rrezon - In: Organizations and markets in emerging economies 11 (2020) 2, pp. 407-428
Retail supermarket chains face high turnover that creates costs and compromises customer satisfaction. Turnover intention is influenced by the fit or misfit of employees to the job and the organization, as well as their satisfaction with the job and the commitment to the organization. This paper...