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Online service failure : diagnosing customer's evaluation of critical incidents outcomes
Ahmad, Maisarah; Kadir, Suhaila Abdul; Syed Shah Alam; … - In: International journal of applied business and economic … 13 (2015) 1, pp. 239-257
Persistent link: https://www.econbiz.de/10011376176
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Investigating the structural relationship between loyalty programme service quality, satisfaction and loyalty for retail loyalty programmes : evidence from Malaysia
Nor Asiah Omar; Che Aniza Che Wel; Norzalita Abd Aziz; … - In: Measuring business excellence : the journal of … 17 (2013) 1, pp. 33-50
Persistent link: https://www.econbiz.de/10009753296
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An exploratory study of women entrepreneurs in Malaysia : motivation and problems
Syed Shah Alam; Zizah Che Senik; Jani, Fauzi Mohd - In: Journal of management research 4 (2012) 4, pp. 282-297
Persistent link: https://www.econbiz.de/10009727340
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Relationship between retention factors and affective organisational commitment among knowledge workers in Malaysia
Ahsan, Nilufar; Yong, Gun-Fie David; Yeap Peik Foong; … - In: Journal of business economics and management 14 (2013) 5, pp. 903-922
Persistent link: https://www.econbiz.de/10010199087
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The impact of innovation on growth and performance of processed food SMEs in Malaysia
Syed Shah Alam; Abul Bashar Bhuiyan; Fauzi Mohd Jani, Mohd - In: International journal of entrepreneurship and … 20 (2016) 1/2, pp. 61-79
Persistent link: https://www.econbiz.de/10011550040
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Personal values and entrepreneurial orientations in Malay entrepreneurs in Malaysia : mediating role of self-efficacy
Syed Shah Alam; Rohani Mohd; Badrul Hisham Kamaruddin; … - In: International journal of commerce and management 25 (2015) 4, pp. 385-401
Persistent link: https://www.econbiz.de/10011446319
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Why resist? : examining the impact of technological advancement and perceived usefulness on Malaysians' switching intentions : the moderators
Nik Mohd Hazrul Nik Hashim; Pandit, Ameet; Syed Shah Alam; … - In: The journal of developing areas 49 (2015) 3, pp. 65-80
Persistent link: https://www.econbiz.de/10011449605
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The panic buying behavior of consumers during the COVID-19 pandemic : examining the influences of uncertainty, perceptions of severity, perceptions of scarcity, and anxiety
Nor Asiah Omar; Muhamad Azrin Nazri; Mohd Helmi Ali; … - In: Journal of retailing and consumer services 62 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012648826
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Applying the Theory of Planned Behavior (TPB) in halal food purchasing
Syed Shah Alam; Sayuti, Nazura Mohamed - In: International journal of commerce and management 21 (2011) 1, pp. 8-20
Persistent link: https://www.econbiz.de/10009012064
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Perceived retailer innovativeness and brand equity : mediation of consumer engagement
Nor Asiah Omar; Kassim, Ahmad Sabri; Syed Shah Alam; … - In: The service industries journal 41 (2021) 5/6, pp. 355-381
Persistent link: https://www.econbiz.de/10012498578