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Optimal scheduling of proactive service with customer deterioration and improvement
Hu, Yue; Chan, Carri W.; Dong, Jing - In: Management science : journal of the Institute for … 68 (2022) 4, pp. 2533-2578
Persistent link: https://www.econbiz.de/10013368231
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Exploring the factors affecting content dissemination through WeChat official accounts : a heuristic-systematic model perspective
Yang, Bo; Hu, Yue; Cheng, Xusen; Bao, Ying; Chen, Wenjing - In: Electronic commerce research 23 (2023) 4, pp. 2713-2735
Persistent link: https://www.econbiz.de/10014418189
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Confucian culture, gender stereotype and female entrepreneur : evidence from China
Xu, Xixiong; Xu, Zhenyuan; Lin, Cuiliang; Hu, Yue - In: Applied economics letters 30 (2023) 18, pp. 2565-2575
Persistent link: https://www.econbiz.de/10014366794
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The study of applying Black-Scholes Option pricing model to the term life insurance
Wang, Lifang; Hu, Yue; Qiu, Danwei - In: Quantitative financial risk management, (pp. 47-54). 2011
Persistent link: https://www.econbiz.de/10009301452
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The application of option pricing theory in participating life insurance pricing based on Vasicek model
Qiu, Danwei; Hu, Yue; Wang, Lifang - In: Quantitative financial risk management, (pp. 39-46). 2011
Persistent link: https://www.econbiz.de/10009301454
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Yield forecasting by machine learning algorithm : evidence from China's A-share market
Hu, Yue; Guo, Haosheng; Huang, Wenli; Xu, Yueling - In: Emerging markets, finance and trade : EMFT 59 (2023) 6, pp. 1767-1781
Persistent link: https://www.econbiz.de/10014290320
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The power of identity cues in text-based customer service : evidence from Twitter
Gao, Yang; Rui, Huaxia; Sun, Shujing - In: MIS quarterly 47 (2023) 3, pp. 983-1014
Persistent link: https://www.econbiz.de/10014422566
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Does active service intervention drive more complaints on social media? : the roles of service quality and awareness
Sun, Shujing; Gao, Yang; Rui, Huaxia - In: Journal of management information systems : JMIS 38 (2021) 3, pp. 579-611
Persistent link: https://www.econbiz.de/10012804160
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Does telemedicine reduce emergency room congestion? : evidence from New York State
Sun, Shujing; Lu, Susan Feng; Rui, Huaxia - In: Information systems research : ISR 31 (2020) 3, pp. 972-986
Persistent link: https://www.econbiz.de/10012298140
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Field experiments in operations management
Gao, Yang; Li, Meng; Sun, Shujing - In: Journal of operations management 69 (2023) 4, pp. 676-701
Persistent link: https://www.econbiz.de/10014293363