Mark Kasa; Sherrymina Kichin; Zaiton Hassan; Sheena Poh; … - In: Asian Academy of Management journal 28 (2023) 2, pp. 275-307
Banking industry is becoming more competitive due to escalating bank branches every year. It has been recorded that one of the industries with highest rate of turnover is financial service sector. Employee turnover is contributed by demanding working atmosphere and burdensome workloads. High...