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Collaborative public management : coordinated value propositions among public service organizations

Eriksson, Erik Masao; Andersson, Thomas; Hellström, Andreas - In: Public management review 22 (2020) 6, pp. 791-812

Persistent link: https://www.econbiz.de/10012258544

Value propositions in public collaborations : regaining organizational focus through value configurations

Eriksson, Erik Masao; Gadolin, Christian; Andersson, Thomas - In: British journal of management 33 (2022) 4, pp. 2070-2085

Persistent link: https://www.econbiz.de/10013463560

Representative co-production : broadening the scope of the public service logic

Eriksson, Erik Masao - In: Public management review 21 (2019) 2, pp. 291-314

Persistent link: https://www.econbiz.de/10012178734

Coproduction and inclusion : a public administrator perspective

Eriksson, Erik Masao - In: International public management journal 25 (2022) 2, pp. 217-240

Persistent link: https://www.econbiz.de/10013285731

Theory and practice of customer-related improvements : a systematic literature review

Gyllenhammar, Daniel; Eriksson, Erik Masao; Eriksson, Henrik - In: Total quality management & business excellence 34 (2023) 2, pp. 201-219

Persistent link: https://www.econbiz.de/10013550048

Following the yellow brick road? : (dis)enchantment with co-design, co-production and value co-creation in public services : introductory article

Dudau, Adina; Glennon, Russ; Verschuere, Bram - In: Public management review 21 (2019) 11, pp. 1577-1594

Persistent link: https://www.econbiz.de/10012178882

Special Issue: co-production, co-design and value co-creation in public services

Dudau, Adina (ed.); Glennon, Russ (ed.); … - 2019

Persistent link: https://www.econbiz.de/10012178956

Affective commitment within the public sector : antecedents and performance outcomes between ownership types

Hodgkinson, Ian R.; Hudges, Paul; Radnor, Zoe; Glennon, Russ - In: Public management review 20 (2018) 12, pp. 1872-1895

Persistent link: https://www.econbiz.de/10011932227

From one-sized to over-individualized? Service logic’s value creation

Eriksson, Erik Masao; Nordgren, Lars - In: Journal of Health Organization and Management 32 (2018) 4, pp. 572-586

Purpose: There is a current trend in healthcare management away from produced and standardized one-size-fits-all processes toward co-created and individualized services. The purpose of this paper is to increase understanding of the value concept in healthcare organization and management by...

Persistent link: https://www.econbiz.de/10012075100

Friends or strangers? Attempts at reactivating buyer–supplier relationships

Poblete, León; Bengtson, Anna - In: Journal of Business & Industrial Marketing 36 (2020) 2, pp. 177-190

Purpose: The purpose of this paper is to explore an important management aspect of business relationship dynamics, namely, the reactivation process of previously ended buyer–supplier relationships. Design/methodology/approach: A processual case study approach focusing on a single in-depth...

Persistent link: https://www.econbiz.de/10012277307