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Optimizing quality enhancement cells in higher education institutions : analyzing management support, quality infrastructure and staff training

Shahzaf Iqbal; Moosa, Kamran; Che Azlan Bin Taib - In: International journal of quality & reliability management 41 (2024) 6, pp. 1572-1593

Persistent link: https://www.econbiz.de/10015057296

Mapping the relationship among quality management practices, organizational learning, organizational culture, and organizational performance in higher education : a proposed framew...

Mohammed, Ahmed Hani; Che Azlan Bin Taib; … - In: Inventi impact: service sector (2016) 3, pp. 165-174

Persistent link: https://www.econbiz.de/10011625684

The impact of attitudes towards healthcare service : quality on organisational performance : evidence from the Saudi Arabia

Yaser Salam Alsharari; Fadzil Shah bin Aziz; Che Azlan … - In: Inventi impact: service sector (2018) 2, pp. 83-94

Persistent link: https://www.econbiz.de/10012131178

A comprehensive analysis of service quality : a systematic literature review

Syed Muhammad Umer Saleem; Che Azlan Bin Taib; Maryam Ikram - In: Total quality management & business excellence 35 (2024) 9/10, pp. 1124-1166

Persistent link: https://www.econbiz.de/10015048898

The association between communication, customer relationship management and organisational performance : evidence from the Saudi Arabia hospitals

Alsharari, Yaser Salman; Aziz, Fadzil Shah Bin; Che … - In: Journal of management research 9 (2017) 4, pp. 57-75

Persistent link: https://www.econbiz.de/10011745697

Best practice of outsoursing in electrical and electronics companies in Malaysia

Mohamad Ghozali Hassan; Mohd Rizal Razalli; Asmat Nizam … - 2015

Persistent link: https://www.econbiz.de/10011522068

Greening the supply chain: responsive and responsible approaches

Mohd Rizal Razalli (ed.) - 2022

Persistent link: https://www.econbiz.de/10012808040

The search of best practices of Malaysian halal cosmetics industry to improve firm performance

Muhammad Aizat Md Sin; Mohd Rizal Razalli; Risyawati … - In: International journal of islamic marketing and branding 4 (2019) 3/4, pp. 212-227

Persistent link: https://www.econbiz.de/10012257413

SIHAT : an assessment tool for Shariah-compliant hotel operations

Mohd Rizal Razalli; Risyawati Mohamed Ismail; … - In: International journal of islamic marketing and branding 1 (2015) 1, pp. 55-68

Persistent link: https://www.econbiz.de/10011719813

Influence of leadership competency and organizational culture on responsiveness and performance of firms

Asree, Susita; Zain, Mohamed; Rizal Razalli, Mohd - In: International Journal of Contemporary Hospitality Management 22 (2010) 4, pp. 500-516

Purpose – The purpose of this paper is to investigate the operations strategy of service firms (hotels) in order to determine whether the infrastructural aspects of their operational practices, i.e. leadership competency and organizational culture, would affect their responsiveness (as a...

Persistent link: https://www.econbiz.de/10014763009