Approaches to understanding the quality management field : some definitions and applications -- Approaches to understanding the field of human resource management : some definitions and applications -- Why work with external quality standards? -- The european foundation quality model -- Working...

"As the topic of age diversity in the workplace becomes increasingly important, this book is the first to show how organisations can provide learning and development opportunities and activities for a mixed generational workforce, and how to deal with the issues arising from such a strategy....

This paper presents the findings from an Objective 4 research project funded through the European Social Fund. A total of 60 innovative technology based SMEs in the Aberdeen area agreed to take part in structured interviews which addressed a broad range of strategic issues. Information was...

Purpose – Research has shown that employers in small businesses may not provide, or fund, off‐the‐job training for reasons including that they believe that no training was considered necessary in their business. The research reported in this paper aims to focus on a study of...

1. Enhancing managerial capability : the nature of executive development and the role of executive coaching -- 2. The dominant discourses of executive coaching : some influences and issues -- 3. The value proposition of executive coaching -- 4. Qualitative versus quantitative outcomes of...