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Based on service dominant logic (SDL) and resource-based view (RBV), this study investigates the impact of service innovation-underlying dimensions, namely, technological innovation, organizational innovation and human capital innovation on market performance and employee productivity in the...
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The purpose of this research was to portray productivity in a larger context than has previously been presented, using system analysis. The result was a single causal loop diagram describing productivity in a work setting. Information on the components affecting productivity and how they...
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