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A meta-analysis of trust in mobile banking : the moderating role of cultural dimensions
Kumar, Poonam; Chauhan, Sumedha; Gupta, Prashant; … - In: International journal of bank marketing 41 (2023) 6, pp. 1207-1238
Persistent link: https://www.econbiz.de/10014332183
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Determinants of mobile bank usage among the bank users in North India
Srivastava, Shalini; Vishnani, Sushama - In: Journal of financial services marketing 26 (2021) 1, pp. 34-51
Persistent link: https://www.econbiz.de/10012487177
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Determinants of mobile banking users' loyalty
Santos, Manuel Alonso dos; Soto-Fuentes, Y.; … - In: Journal of promotion management : innovations in … 26 (2020) 5, pp. 615-633
Persistent link: https://www.econbiz.de/10012258072
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Modeling the success of application-based mobile banking
Ghobakhloo, Morteza; Fathi, Masood - In: Economies : open access journal 7 (2019) 4/114, pp. 1-21
applications. Experienced advantage, user satisfaction, and post-use trust toward mobile banking applications are among the …
Persistent link: https://www.econbiz.de/10012132210
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Unobserved heterogeneity and the importance of customer loyalty in mobile banking
Liébana-Cabanillas, F.; Santos, Manuel Alonso dos; … - In: Technology analysis & strategic management 29 (2017) 9, pp. 1015-1032
Persistent link: https://www.econbiz.de/10011739777
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The role of the hedonistic and utilitarian quality dimensions in enhancing user satisfaction in mobile banking
Rejman Petrović, Dragana; Nedeljković, Ivana; … - In: International journal of bank marketing 40 (2022) 7, pp. 1610-1631
Persistent link: https://www.econbiz.de/10013532396
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Enhancing satisfaction and word of mouth of young mobile banking users through system quality and individual performance
Duong Luu Thi Thuy; Nguyen Thi Uyen; Quyen Vo Hanh; … - In: Cogent business & management 11 (2024) 1, pp. 1-19
on the impact of customer satisfaction, system quality, and individual performance. The data collected from 297 customers … satisfaction on word-of-mouth behavior. In addition, individual performance and mobile banking system quality have been found to be … positive factors influencing customer satisfaction. The study also highlights the mediating role of customer satisfaction in …
Persistent link: https://www.econbiz.de/10014519101
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Enigma unveiled: decoding trust and relationship dynamics in the mobile banking sector of an emerging economy
Moon, Moin Ahmed; Majeed, Jibran; Attiq, Saman - In: Pakistan journal of commerce and social sciences 18 (2024) 2, pp. 380-407
assurance, and integrity significantly influence cognitive and affective trust. Trustworthiness and satisfaction mediated the … trustworthiness and satisfaction with m-banking services in Pakistan. The study is a rare effort that investigates mechanisms of …
Persistent link: https://www.econbiz.de/10014635153
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A meta-analysis of the UTAUT model in the mobile banking literature : the moderating role of sample size and culture
Jadil, Yassine; Rana, Nripendra P.; Dwivedi, Yogesh Kumar - In: Journal of business research : JBR 132 (2021), pp. 354-372
Persistent link: https://www.econbiz.de/10012581615
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Banking business and social media : a strategic partnership
Nitescu, Dan Costin - In: Theoretical and applied economics : GAER review 22 (2015) 4, pp. 121-132
Persistent link: https://www.econbiz.de/10011559492