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The influence of social presence on customer loyalty in emerging market retail industry : the mediating role of trust
Yeboah, Asiamah; Afrifa-Yamoah, Ebenezer - In: Journal of African business 25 (2024) 2, pp. 287-308
Persistent link: https://www.econbiz.de/10014513768
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How augmented reality media richness influences consumer behaviour
Amorim, Inês Pessoa de; Guerreiro, João Pedro Silva … - In: International journal of consumer studies 46 (2022) 6, pp. 2351-2366
Persistent link: https://www.econbiz.de/10013412497
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Understanding the implementation of retail self-service check-out technologies using necessary condition analysis
Duarte, Paulo; Silva, Susana C.; Linardi, Marcelo Augusto; … - In: International journal of retail and distribution management 50 (2022) 13, pp. 140-163
Persistent link: https://www.econbiz.de/10013552651
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The effect of self-checkout quality on customer satisfaction and repatronage in a retail context
Fernandes, Teresa; Pedroso, Rui - In: Service business 11 (2017) 1, pp. 69-92
Persistent link: https://www.econbiz.de/10011722450
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The effects of herding and word of mouth in a two-period advertising signaling model
Zhen, Xueping; Cai, Gangshu; Song, Reo; Jang, Sungha - In: European journal of operational research : EJOR 275 (2019) 1, pp. 361-373
Persistent link: https://www.econbiz.de/10011993317
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Impact of online information on the pricing and profits of firms with different levels of brand reputation
Sun, Xinyu; Zhang, Yan; Feng, Juan - In: Information & management : the international journal of … 61 (2024) 1, pp. 1-29
Persistent link: https://www.econbiz.de/10014457455
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Promoting mobile payment with price incentives
Ho, Chun-Yu; Kim, Nayoung; Ying, Rong; Tian, Xin - In: Management science : journal of the Institute for … 68 (2022) 10, pp. 7614-7630
Persistent link: https://www.econbiz.de/10013546128
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Biometrics : modernising customer authentication for financial services and payments
Lott, David - In: Journal of payments strategy & systems 12 (2018/2019) 4, pp. 371-382
Persistent link: https://www.econbiz.de/10012041979
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Merchant steering of consumer payment choice : evidence from a 2012 diary survey
Shy, Oz; Stavins, Joanna - 2014 - This version: May 12, 2014
This paper seeks to discover whether U.S. merchants are using their recently granted freedom to offer price discounts and other incentives to steer customers to pay with methods that are less costly to merchants. Using evidence of merchant steering based on the 2012 Diary of Consumer Payment...
Persistent link: https://www.econbiz.de/10010366939
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Merchant steering of consumer payment choice : evidence from a 2012 diary survey
Stavins, Joanna; Shy, Oz - In: Journal of behavioral and experimental economics 55 (2015), pp. 1-9
Persistent link: https://www.econbiz.de/10011434478