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Psychological capital, coping mechanisms and organizational resilience : insights from the 2016 Kaikoura earthquake, New Zealand

Fang, Shupin; Prayag, Girish; Ozanne, Lucie K.; De … - In: Tourism management perspectives : TMP 34 (2020), pp. 1-13

Persistent link: https://www.econbiz.de/10012238243

Investigating the methods and effectiveness of crisis communication

Ozanne, Lucie K.; Ballantine, Paul W.; Mitchell, Thomas - In: Journal of nonprofit & public sector marketing 32 (2020) 4, pp. 379-405

Persistent link: https://www.econbiz.de/10012289897

Sharing cathartic stories online : the internet as a means of expression following a crisis event

Veer, Ekant; Ozanne, Lucie K.; Hall, Colin Michael - In: Journal of consumer behaviour : an international … 15 (2016) 4, pp. 314-324

Persistent link: https://www.econbiz.de/10011570900

How alternative consumer markets can build community resiliency

Ozanne, Lucie K.; Ozanne, Julie L. - In: European journal of marketing : EJM 50 (2016) 3/4, pp. 330-357

Persistent link: https://www.econbiz.de/10011574410

A systematic review of peer-to-peer (P2P) accommodation sharing research from 2010 to 2016 : progress and prospects from the multi-level perspective

Prayag, Girish; Ozanne, Lucie K. - In: Journal of hospitality marketing & management 27 (2018) 6, pp. 649-678

Persistent link: https://www.econbiz.de/10011919956

Tactical moments of creative destruction for affordable housing

Ozanne, Lucie K.; Ozanne, Julie L.; Phipps, Marcus - In: Journal of macromarketing : examining the interactions … 38 (2018) 2, pp. 139-153

Persistent link: https://www.econbiz.de/10011883829

Exploring online peer-to-peer swapping : a social practice theory of online swapping

Philip, Heather E.; Ozanne, Lucie K.; Ballantine, Paul W. - In: Journal of marketing theory and practice : JMTP 27 (2019) 4, pp. 413-429

Persistent link: https://www.econbiz.de/10012181629

Enabling and cultivating wiser consumption : the roles of marketing and public policy

Ozanne, Lucie K.; Stornelli, Jason; Luchs, Michael G.; … - In: Journal of public policy & marketing 40 (2021) 2, pp. 226-244

Persistent link: https://www.econbiz.de/10012534362

An Examination of Students' Perceptions of Service Quality in Higher Education

Clemes, Michael D.; Ozanne, Lucie K.; Tram, Lam - In: Journal of Marketing for Higher Education 10 (2000) 3, pp. 1-20

<title>ABSTRACT</title> This paper focuses on university students' perceptions of educational service quality. Results suggest that both technical and functional quality are important dimensions that shape students' perceptions of their university's service quality. Although both dimensions are important, the...

Persistent link: https://www.econbiz.de/10010972953

Understanding the inherent complexity of sustainable consumption: A social cognitive framework

Phipps, Marcus; Ozanne, Lucie K.; Luchs, Michael G.; … - In: Journal of Business Research 66 (2013) 8, pp. 1227-1234

This article explores the potential of a theoretical framework, based on social cognitive theory (SCT), to inspire future research into sustainable consumption. The SCT framework provides a dynamic perspective on sustainable consumption through exploring the interactive nature of personal,...

Persistent link: https://www.econbiz.de/10010869649