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Contracting outsourced services with collaborative key performance indicators

Akkermans, Henk; Oppen, Willem van; Wynstra, Finn; … - In: Journal of operations management 65 (2019) 1, pp. 22-47

Persistent link: https://www.econbiz.de/10012041233

Supply chain Tsunamis : research on low probability high impact disruptions

Akkermans, Henk; Van Wassenhove, Luk N. - 2017

Persistent link: https://www.econbiz.de/10011983676

Down the drain : the dynamic interplay of governance adjustments addressing setbacks in large public-private projects

Fang, Feng; Valk, Wendy van der; Vos, Bart; Akkermans, Henk - In: Journal of operations management 70 (2024) 1, pp. 80-106

Persistent link: https://www.econbiz.de/10014475583

Mechanisms in open innovation : a review and synthesis of the literature

Ogink, Ruben H.A.J.; Goossen, Martin C.; Romme, A. … - In: Technovation : the international journal of … 119 (2023), pp. 1-15

Persistent link: https://www.econbiz.de/10014476464

Service Operations Dynamics : Managing in an Age of Digitization, Disruption and Discontent

Akkermans, Henk - 2018

This innovative book presents an up-to-date account of service operations, spanning topics such as IT-enabled services, service supply chain and volatility of demand and supply. Combining a systems perspective with a focus on service supply chains, the chapters provide a clearly framed set of...