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Consideration set size, variety seeking and the satisfaction-repurchase loyalty relationship at a product category level
Ho Huy Tuu; Olsen, Svein O. - In: Asia Pacific journal of marketing and logistics 25 (2013) 4, pp. 590-613
Persistent link: https://www.econbiz.de/10010127935
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Destination loyalty and pandemic risks : revisiting the study of tourist loyalty during the COVID-19 pandemic
Herrero-Crespo, Ángel; San Martín, Héctor; … - In: Tourism and hospitality research : THR 24 (2024) 2, pp. 241-256
Persistent link: https://www.econbiz.de/10014632104
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Corporate social responsibility and customer loyalty : exploring the role of identification, satisfaction and type of company
Pérez, Andrea; Rodríguez del Bosque, Ignacio A. - In: The journal of services marketing 29 (2015) 1, pp. 15-25
Persistent link: https://www.econbiz.de/10010531150
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Investigating temporal effects of risk perceptions and satisfaction on customer loyalty
Ha, Hong Youl; Son, Hee-young - In: Managing service quality : MSQ ; an international journal 24 (2014) 3, pp. 252-273
Persistent link: https://www.econbiz.de/10010359565
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Beyond loyalty : customer satisfaction, loyalty, and fortitude
Fraering, Martin; Minor, Michael - In: The journal of services marketing 27 (2013) 4, pp. 334-344
Persistent link: https://www.econbiz.de/10009788843
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Customer loyalty in the ADSL services market in Spain : background and moderating effects
Miranda, F. Javier; Rubio, Sergio; Chamorro, Antonio - In: Services marketing quarterly 35 (2014) 1, pp. 19-36
Persistent link: https://www.econbiz.de/10010346098
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An integrative framework to understand how CSR affects customer loyalty through identification, emotions and satisfaction
Pérez, Andrea; Rodríguez del Bosque, Ignacio A. - In: Journal of business ethics : JOBE 129 (2015) 3, pp. 571-584
Persistent link: https://www.econbiz.de/10011295309
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Angling destination loyalty : a structural model approach of freshwater anglers in Trysil, Norway
Stensland, Stian; Mehmetoglu, Mehmet; Liberg, Åste Sætre - In: Scandinavian journal of hospitality and tourism 21 (2021) 4, pp. 407-421
Persistent link: https://www.econbiz.de/10012608989
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Retrospective: why do customers switch? : the dynamics of satisfaction versus loyalty
Mittal, Banwari - In: The journal of services marketing 30 (2016) 6, pp. 569-575
Persistent link: https://www.econbiz.de/10011634990
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Factors affecting loyalty of mobile social networks' users
Hajiheydari, Nastaran; Maskan, Babak Hazaveh Hesar; … - In: International journal of e-business research : an … 13 (2017) 1, pp. 66-81
Persistent link: https://www.econbiz.de/10011654740