annum. The results provide empirical insight into the use of performance measurement, benchmarking activities and other … performance management techniques. The survey revealed a very high utilization of benchmarking and quality management techniques …

Purpose – This paper aims to explore current management attitudes towards benchmarking and its implementation within … small business‐to‐business service firms in order to enhance a deeper understanding of benchmarking within such contexts … on benchmarking initiatives, attitudes, key characteristics and constraints on benchmarking. Findings – Findings suggest …

“benchmark” the organisation. As management challenges have increased in complexity, benchmarking has become a strategic tool for … is known as to the actual impacts of benchmarking. With this in mind, the present study sought to test a model of the … relationship between benchmarking, the adoption of advanced manufacturing systems, and the performance of small to medium …

series of studies of the nature and prevalence of best practice benchmarking in the UK, including large‐scale questionnaire … complex approaches to performance improvement such as benchmarking, however technically powerful they may be, are only as …

hospital pharmacy profession. The aim was to examine the potential of practice and performance benchmarking as a means of … the potential role of benchmarking including an assessment of its suitability, limitations, and implementation issues …

management systems. However, benchmarking and cost analysis are useful mechanisms for improving performance, and reducing costs … challenges, the research highlights the value of integrating critical success factors, cost analysis, benchmarking and other …