Purpose – This article aims to provide insights into issues encountered in maintaining library technologies and technology‐based services on a limited budget and with limited personnel. Design/methodology/approach – The article uses real world experiences to provide commentary on protocols...

A number of interesting associations are described between levels of service point use, population information and library inputs, based on data obtained from two London boroughs in respect of individual static service points. Methods of deriving catchment area data using membership information...

The economic aspects of new information delivery technologies have been overshadowed by the selection and implementation concerns associated with their introduction to library patrons, staff and systems. This oversight is unfortunate, because these technology changes can offer unprecedented...