Is there a proctor in the house?

Purpose – This article aims to provide insights into issues encountered in maintaining library technologies and technology‐based services on a limited budget and with limited personnel. Design/methodology/approach – The article uses real world experiences to provide commentary on protocols and practices as they relate to providing library services under increasingly tight budget constraints. Findings – The rapid growth in online education has brought about many changes to library services. Librarians must make conscious efforts to not only adapt accordingly, but also to stay true to the mission and core values in the face of this rapidly changing landscape. Originality/value – The paper uses real‐world examples to provide critical commentary on the librarian service ethic as it relates to staying true to the mission as opposed to overreaching in the name of service for all.