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The drive to realise operational efficiencies, improve customer service, develop new markets, and accelerate the introduction of new products has substantially increased the complexity of field service operations. To maximise the efficiency and effectiveness of these operations, organisations...
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Notwendigkeit und Positionierung einer betriebswirtschaftlichen Konstruktionslehre -- Geschäftslösungen - Gegenstand der Analyse und Gestaltung mit BEN -- BEN-Gestaltungsmethodik für Geschäftslösungen -- BEN-Komponenten -- Werkzeugunterstützung für die Analyse und Gestaltung von...
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High-Performance Process Improvement Fundamentals -- High-Performance Process Improvement Concepts -- Design Concepts of the High-Performance Process Improvement Process -- Network and Company Analysis and Synthesis -- Process Analysis and Synthesis -- The Implementation -- Derivative Concepts...
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