Quick response to customer needs is an important dimension on which a company may compete. However, quick response in and by itself does not achieve much of a competitive advantage unless timeliness is integrated with quality, flexibility and cost efficiency. Discusses the meaning and origins of...

The performance of flexible manufacturing systems, (FMS) has been one of the major topics that has attracted the attention of production and operations management (POM) researchers for the last two decades. In this paper we study the relationship between the degree of machine flexibility and the...

Examines the impact of the intensity level of computer‐based technologies (CBTs) on quality. The intensity level of CBTs is empirically‐based. The main thrust of the intensity level of CBTs is fourfold. First, the technology must, intuitively, exist. Second, it must be integrated with other...

Examines design for manufacturability (DFM) which has become of a paramount interest to academicians and practitioners as well. The emergence of advanced manufacturing and information technologies and recent managerial philosophies such as JIT, TQM have made it easier for manufacturing...

Examines the impact of the intensity level of design for manufacturability (DFM) on the time‐to‐market. Hypothesizes that companies which use the DFM technology strategically are more likely than their counterparts to exhibit a shorter time‐to‐market, introduce ew products and processes...

Under production economies of scale, the trade‐off between production and transportation costs will create a tendency towards a decentralized decision‐making process. First, reviews previous approaches suggested in the literature for solving the production‐ distribution problem. Then...

While the importance of SAP software in business applications and in process redesigning may have received attention recently, its effects on fostering process thinking have not been fully recognised. For example, SAP technology has facilitated a process‐oriented approach to system development...

The current dynamic and turbulent business environment has forced companies that are competing in global markets to change their traditional methods of conducting business. Recent developments in Internet‐based e‐commerce offer the most exciting business opportunities in the marketplace....

Purpose – This paper aims to examine five distinct consumer reactions, including corporate social responsibility (CSR) awareness, consumers’ complaining, boycotting behavior, work preferences and consumer donation behavior. Design/methodology/approach – The analysis in this paper was based...

Purpose: The paper aims to discuss the transformation of a multinational organization, Global Co, through the deployment of an operational excellence system at a time of turbulence and complexity. It illuminates the opportunities and challenges of implementing the system from the perspective of...