management (KM) capability of business process outsourcing (BPO) firms. It also explores the trends in BPO performance with …, industry, and outsourcing age, affect KM capability. Design/methodology/approach – A survey was employed to collect data on … and BPO performance to reveal trends. Subsequently, MANOVA was used to evaluate the effects of four firm characteristics …

improving environmental performance. The majority of studies suggest highly optimistic outcomes from integrating Lean and Green … integrated model of firm performance.  …

capabilities, and firm performance. Design/methodology/approach – Quantitative survey of 748 managers from mostly large companies … firm performance. Furthermore, it was found that center-led price management, organizational change capacity, and … key requirements to increase firm performance via pricing.  …

, and the effect this has on the performance of stock-listed Chinese firms. Design/methodology/approach – A sample of 118 … show that foreign ownership and region-specific marketization help firms reap the performance benefits of … managers should take advantage of home country institutions to improve the effects of internationalization on performance …

motivation (IM)) and consequences (i.e. service performance (SP)) of front line employees’ ambidextrous behaviours, as well as …

points are supposed to mark the transgression between innovation types as reflected in respective performance enhancements … innovation types in order to increase performance. Originality/value – This paper discusses a variety of innovation types and …

economic performance. Finally, human capital and entrepreneurial activity positively affect economic performance in the case of … the design of measures to stimulate to entrepreneurs and improve economic performance. Originality/value – Several factors …

strategy and company performance. Design/methodology/approach The study uses empirical data gathered from top managers in a … strategic performance. In particular, both supportive and directive leadership styles partially mediate the effect of the … mediating effect of leadership style between strategy and performance. The paper fills the gap by examining the role of …

Purpose – The purpose of this paper is to investigate how the family context may affect female firms’ performance by … firms’ performance, namely: the motivations to start a business; the support from the family once the business is … the relationship between a firm’s performance and the family context is for women. Originality/value – Today female …

venture performance in the China context. Design/methodology/approach This study tests the hypotheses in a sample of 83 new … significantly negative relationship with new venture performance; operational control has a significantly positive relationship with … new venture performance; industry relatedness between the corporate investor and the new venture and the new venture …