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Integrating TQM and HRM to achieve a higher knowledge sharing in Malaysian service firms: an SEM approach

Ooi, Keng-Boon; Arumugam, Veeri; Lee, Voon-Hsien; Wooi, … - In: International Journal of Services, Economics and Management 4 (2012) 3, pp. 186-208

(TQM/HRM) practices on employees' knowledge sharing behaviour, with the Malaysian service organisations being the main … selected TQM/HRM practices was partially correlated with the knowledge sharing behaviour, with leadership being the most … dominant factor. In terms of originality, this study has contributed in the advancement and enhancement of the TQM/HRM …

Persistent link: https://www.econbiz.de/10010816552

How to lead responsibly toward enhanced knowledge sharing behavior and performance : implications for human resource management

Afshari, Leila; Ahmad, Muhammad Shakil; Mansoor, Talha - In: Personnel review 53 (2024) 4, pp. 944-964

Persistent link: https://www.econbiz.de/10015046804

Outsourcing von Personalfunktionen : eine wissenstransferbasierte Perspektive

Canis, Anne - 2007

Persistent link: https://www.econbiz.de/10003591374

Attitudinal dimensions of professionalism and service quality efficacy of frontline employees in hotels

Lee, Kyoung-Joo - In: International journal of hospitality management 41 (2014), pp. 140-148

Persistent link: https://www.econbiz.de/10010403056

Linking authentic leadership and employee turnover intention : the influences of sense of calling and job satisfaction

Liu, Ziyu; Wong, Hung - In: Leadership & organization development journal 44 (2023) 5, pp. 585-608

Persistent link: https://www.econbiz.de/10014331992

The role of sense of calling in the relationships between human resource practices, turnover intention and employee satisfaction in the hotel industry

Davras, Özgür; Davras, Gonca Manap - In: Journal of hospitality and tourism insights 7 (2024) 2, pp. 1031-1049

Persistent link: https://www.econbiz.de/10014526842

Sense of calling in the workplace : the moderating effect of supportive organizational climate in Taiwanese organizations

Lee, Amber Yun-ping; Chen, I-Heng; Chang, Po-Chien - In: Journal of management & organization : JMO 24 (2018) 1, pp. 129-144

Persistent link: https://www.econbiz.de/10011930292

Effect of abusive supervision on pro-social citizenship behaviors: The mediating role of interactional justice, organization-based self esteem and meaning of work

Samreen, Farah; Rashid, Amir; Bodla, Mahmood - In: Pakistan Journal of Commerce and Social Sciences (PJCSS) 12 (2018) 3, pp. 807-830

The aim of the present study is to check the effect of abusive supervision on pro-social silence and pro-social voice through three mediating variables¯interactional justice, meaning of work and organization based self-esteem in the context of Pakistan. Data were collected from 917...

Persistent link: https://www.econbiz.de/10011984717

"The Good News about Bad News": Feedback about Past Organisational Failure Bad ist Impact in Worker Productivity

Vanessa, Mertins; Jeworrek, Sabrina; Vlassopoulos, Michael - 2018

Failure in organisations is a very common phenomenon. Little is known about whether past failure affects workers’ subsequent performance. We conduct a field experiment in which we follow up a failed mail campaign to attract new volunteers with a phone campaign pursuing the same goal. We...

Persistent link: https://www.econbiz.de/10011892149

"The good news about bad news": Feedback about past organisational failure and its impact on worker productivity

Jeworrek, Sabrina; Mertins, Vanessa; Vlassopoulos, Michael - 2018

Failure in organisations is a very common phenomenon. Little is known about whether past failure affects workers' subsequent performance. We conduct a field experiment in which we follow up a failed mail campaign to attract new volunteers with a phone campaign pursuing the same goal. We recruit...

Persistent link: https://www.econbiz.de/10011781260