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Triad theory of hotel managerial leadership, employee brand-building behavior, and guest images of luxury-hotel brands
Xie, Lishan; Li, Yaoqi; Che, Sheng-Hsiang; Huan, Tzung-cheng - In: International journal of contemporary hospitality management 28 (2016) 9, pp. 1826-1847
Persistent link: https://www.econbiz.de/10011624165
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An investigation of the relationship between job satisfaction and organisational empowerment as perceived by front-line managers in 5-star hotels
Al-alak, Basheer A.; El-Refae, Ghaleb A. - In: International Journal of Economics and Business Research 4 (2012) 3, pp. 253-265
The aim of this study was to investigate the relationship between job satisfaction (JS) and organisational empowerment as perceived by front-line managers in 5-star hotels in Jordan. The results showed that, where there was a moderate level of organisational empowerment, a higher level of JS was...
Persistent link: https://www.econbiz.de/10010816769
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Facebook pages content, does it really matter? : consumers' responses to luxury hotel posts with emotional and informational content
Cervellon, Marie-Cécile; Galipienzo, Danielle - In: Journal of travel and tourism marketing 32 (2015) 3/4, pp. 428-437
Persistent link: https://www.econbiz.de/10011312519
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Relationship marketing and customer loyalty : evidence from the Ghanaian luxury hotel industry
Narteh, Bedman; Agbemabiese, George Cudjoe; Kodua, Prince; … - In: Journal of hospitality marketing & management 22 (2013) 3/4, pp. 407-436
Persistent link: https://www.econbiz.de/10009767983
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Exploring the antecedents of intentions to leave the job : the case of luxury hotel staff
Mohsin, Asad; Lengler, Jorge; Kumar, Bhupesh - In: International journal of hospitality management 35 (2013), pp. 48-58
Persistent link: https://www.econbiz.de/10010225930
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Emerging definitions of boutique and lifestyle hotels : a Delphi study
Jones, David L.; Day, Jonathon; Quadri-Felitti, Donna - In: Journal of travel and tourism marketing 30 (2013) 7/8, pp. 715-731
Persistent link: https://www.econbiz.de/10010246292
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Understanding the customer experiences from the perspective of guests and hotel managers : empirical findings from luxury hotels in Istanbul, Turkey
Cetin, Gurel; Walls, Andrew - In: Journal of hospitality marketing & management 25 (2016) 3/4, pp. 395-424
Persistent link: https://www.econbiz.de/10011499254
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Marketing sustainability in the luxury lodging industry : a thematic analysis of preferences amongst the Indian transition generation
Rishi, Meghna; Jauhari, Vinnie; Joshi, Gaurav - In: The journal of consumer marketing 32 (2015) 5, pp. 376-391
Persistent link: https://www.econbiz.de/10011480688
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Variations and differences in the application of HR policies and practices by US hotel multinational firm's subsidiaries across coordinated and transitional periphery economies : a...
Serafini, Giovanni Oscar; Szamosi, Leslie Thomas - In: International journal of human resource management 32 (2021) 17, pp. 3659-3695
Persistent link: https://www.econbiz.de/10012653754
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Branding luxury hotels : evidence from the analysis of consumers' "big" visual data on TripAdvisor
Giglio, Simona; Pantano, Eleonora; Bilotta, Eleonora; … - In: Journal of business research : JBR 119 (2020), pp. 495-501
Persistent link: https://www.econbiz.de/10012417034