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Relationships among TPL providers and members of supply chains – a strategic perspective

Bask, Anu H. - In: Journal of Business & Industrial Marketing 16 (2001) 6, pp. 470-486

Outsourcing of logistics services has increased rapidly during the last few years. Accordingly, third‐party logistics … third‐party logistics services. A normative framework for organizing these relationships is developed. The strategic view … adopted in this paper fills a gap in the understanding of how third‐party logistics providers should offer their services more …

Persistent link: https://www.econbiz.de/10014843505

The hidden risks in strategic account management strategy

Piercy, Nigel F.; Lane, Nikala - In: Journal of Business Strategy 27 (2006) 1, pp. 18-26

Purpose – To provide a critical perspective on the robustness of strategic account management (sometimes called key account management) strategies as an approach to managing relationships with large and very large customers. Design/methodology/approach – The paper is based on exploratory...

Persistent link: https://www.econbiz.de/10014845048

Effects of suppliers’ marketing program variables on industrial buyers’ relationship satisfaction and commitment

Abdul‐Muhmin, Alhassan G. - In: Journal of Business & Industrial Marketing 17 (2002) 7, pp. 637-651

Relationship satisfaction and commitment are two key constructs in the evolving paradigm of relationship marketing in business‐to‐business markets, and a substantial and growing literature exists on their antecedents and consequences, especially within the context of supplier‐retailer...

Persistent link: https://www.econbiz.de/10014842682

Benefits‐based drivers of exporters' attitudinal commitment toward their foreign distributors

Obadia, Claude - In: International Marketing Review 27 (2010) 6, pp. 606-629

Purpose – This study seeks to investigate the benefits that trigger exporters' attitudinal commitment and examines their effects by taking into account the temporal dynamics of cross‐border interfirm relationships. Design/methodology/approach – A qualitative field study led to the...

Persistent link: https://www.econbiz.de/10014827506

An enterprise collaborative management system – a case study of supplier relationship management

Choy, K.L.; Lee, W.B.; Lo, Victor - In: Journal of Enterprise Information Management 17 (2004) 3, pp. 191-207

In this paper, a server‐based enterprise collaborative management system using enterprise application integration technology is developed for trial implementation at Honeywell Consumer Products (Hong Kong) Limited, in the area of supplier relationship management. The system facilitates...

Persistent link: https://www.econbiz.de/10014859555

The impact of e‐marketplaces on dyadic buyer‐supplier relationships: evidence from the healthcare sector

White, A.; Daniel, E.M. - In: Journal of Enterprise Information Management 17 (2004) 6, pp. 441-453

This study seeks to explore the impact of e‐marketplaces on dyadic buyer‐supplier relationships in the healthcare sector. In particular it seeks to determine if the “move to the middle” hypothesis put forward by Clemons et al. will be supported in this domain. Case studies of four buying...

Persistent link: https://www.econbiz.de/10014859577

Information behaviour in e‐reverse auctions

Lösch, Andrea; Siân Lambert, J. - In: Journal of Enterprise Information Management 20 (2007) 4, pp. 447-464

‐supplier relationships. Particularly the inadequate treatment of suppliers and the reduced quality of the communication proved to be the … including strictly equal treatment of all participants and effective communication are key factors for obtaining benefits from e …

Persistent link: https://www.econbiz.de/10014859686

Comparison of relationship perception in the international fresh produce business

Gyau, Amos; Spiller, Achim - In: Journal of Enterprise Information Management 22 (2009) 4, pp. 441-455

Purpose – The suppliers of fresh fruit and vegetable complain that their buyers in the retail segment of the market used certain undesirable and questionable business practices which are not used by buyers in other segments. These undesirable practices may have negative effects on how the...

Persistent link: https://www.econbiz.de/10014859764

Interactive vulnerability in buyer‐seller relationships: a dyadic approach

Svensson, Göran - In: International Journal of Physical Distribution & … 34 (2004) 8, pp. 662-682

The topic is the construct of interactive vulnerability in buyer‐seller relationships based upon mutual time‐ and relationship‐dependencies. The research is based upon a selection of focal dyads between a vehicle manufacturer and its most important suppliers. The principal contribution is...

Persistent link: https://www.econbiz.de/10014793563

Dynamics of relationship governance in TPL arrangements – a dyadic perspective

Halldórsson, Árni; Skjøtt‐Larsen, Tage - In: International Journal of Physical Distribution & … 36 (2006) 7, pp. 490-506

and provider of logistics services (TPL dyads). Design/methodology/approach – Analyzes the preparation, implementation …

Persistent link: https://www.econbiz.de/10014793644