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With changing expectations of citizens and an increasing demand for accountability for results, performance measurement has been recognised as one of the key items of the public sector reform agenda. This subject has attracted a huge interest in the past 10–15 years. This study reviews...
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Purpose – The purpose of this article is to discuss the idea that new public management (NPM) would be passé . Design/methodology/approach – The article is based on a review of existing theories. Findings – The article argues that NPM has two dimensions, namely the minimization of the...
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