Kumar, Vinod; Kim, Dong‐Young; Kumar, Uma - In: International Journal of Quality and Service Sciences 4 (2012) 2, pp. 156-174
Purpose – The purpose of this paper is to explore the nature of research topics and methodologies employed in existing studies of quality management (QM) in research and development (R&D). Design/methodology/approach – Using a systematic review methodology (SRM), this paper analyzes the...