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Interplays between manufacturer advertising and retailer store brand introduction : agency vs. wholesale contracts
Shen, Qichao; He, Bo; Qing, Qiankai - In: Journal of retailing and consumer services 64 (2022), pp. 1-17
Persistent link: https://www.econbiz.de/10013209532
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Pricing and strategy selection in a closed-loop supply chain under demand and return rate uncertainty
Dong, Jingfeng; Sun, Shufa; Gao, Guichen; Yang, Ruoyi - In: 4OR : quarterly journal of the Belgian, French and … 19 (2021) 4, pp. 501-530
Persistent link: https://www.econbiz.de/10012697396
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The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction : evidence from a developing country
Md Uzir Hossain Uzir; Al Halbusi, Hussam; Thurasamy Ramayah - In: Journal of retailing and consumer services 63 (2021), pp. 1-15
Persistent link: https://www.econbiz.de/10012665967
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Three decades of customer value research : paradigmatic roots and future research avenues
Zeithaml, Valarie A.; Verleye, Katrien; Hatak, Isabella; … - In: Journal of service research 23 (2020) 4, pp. 409-432
Persistent link: https://www.econbiz.de/10012391603
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The role of customer behavior in forming perceived value at restaurants : a multidimensional approach
Kim, Eojina; Tang, Liang - In: International journal of hospitality management 87 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012241862
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The effect of experience quality on customer perceived value and customer satisfaction and its impact on customer loyalty
Kusumawati, Andriani; Rahayu, Kharisma Sri - In: Human systems management : HSM 39 (2020) 2, pp. 219-232
Persistent link: https://www.econbiz.de/10012296228
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Exploring the interplay between customer perceived brand value and customer brand co-creation behaviour dimensions
France, Cassandra; Grace, Debra; Lo Iacono, Joseph; … - In: The journal of asset management 27 (2020) 4, pp. 466-480
Persistent link: https://www.econbiz.de/10012298817
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A mediating and multigroup analysis of customer loyalty
Picón-Berjoyo, Araceli; Ruiz-Moreno, Carolina; Castro, … - In: European management journal 34 (2016) 6, pp. 701-713
Persistent link: https://www.econbiz.de/10011625096
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Customer perceived value in high growth firms
Mawson, Suzanne - In: Cuadernos de economía 37 (2018) 75, pp. 755-778
Persistent link: https://www.econbiz.de/10012060918
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Marketing of public services : the impact of Service quality, reputation and consumer engagement on customer perceived value, satisfaction and loyalty
Ayyagari, Madhavi; Parahoo, Sanjai; Harvey, Heather Lea - In: Economic analysis : EA 51 (2018) 1/2, pp. 60-78
Persistent link: https://www.econbiz.de/10012061744