Purpose – This paper adopts the conceptual framework of institutional analysis and development (IAD). The main focus is on the “commons,” a general term referring to a resource shared by a group of people or a community who are possibly vulnerable to social dilemmas. In this paper, the...

Purpose – In this article the authors aim to investigate the moderating effects of gender in explaining intention to use mobile chat services. Design/methodology/approach – An extended adoption model based on the technology acceptance model and theory of reasoned action is applied for...

Purpose – This study aims to investigate determinants of satisfaction and loyalty decisions in the use of mobile services. Design/methodology/approach – A research model was designed to identify multi‐dimensions of mobile service quality and perceived value, and investigate their...