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A framework for global IS outsourcing by application service providers
Soliman, Khalid S. - In: Business Process Management Journal 9 (2003) 6, pp. 735-744
The phenomenal growth of the Internet has persuaded many companies of its potential as a channel for outsourcing … information systems applications. Application service providers (ASP) are firms that offer outsourcing application services to … differences between different types of global outsourcing, explore the emerging trend and advantages of utilizing ASP, and …
Persistent link: https://www.econbiz.de/10014687543
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Innovation and dynamic capabilities in a traditional service sector
Tsekouras, George; Poulis, Efthimios; Poulis, Konstantinos - In: Baltic Journal of Management 6 (2011) 3, pp. 320-341
Purpose – The purpose of this paper is to analyse the types and the nature of innovations developed by small companies in a traditional service sector, as well as the ways that innovations impact their strategic capabilities. Design/methodology/approach – The paper provides evidence from...
Persistent link: https://www.econbiz.de/10014685577
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Towards a systemic model on information systems' adoption using critical systems thinking
Raza, Syed Arshad; Standing, Craig - 2010
Purpose - This paper aims to propose an extended version of systems development life cycle (SDLC) based on critical systems thinking for information system (IS) adoption in an organizational context from a management perspective. Design/methodology/approach - The model integrates traditional...
Persistent link: https://www.econbiz.de/10009440809
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Role of information systems on the business network formation process: an empirical analysis of the automotive sector
Lapiedra, Rafael; Smithson, Steve; Alegre, Joaquín; … - In: Journal of Enterprise Information Management 17 (2004) 3, pp. 219-228
The conditions of change and complexity that characterise the new environment are forcing companies to adopt more flexible organizational structures that allow a quicker adaptation to these continuous changes. States that there are very few companies with enough resources to form their own value...
Persistent link: https://www.econbiz.de/10014859557
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Causal evidence on the “productivity paradox” and implications for managers
Mendes Rei, Constantino - In: International Journal of Productivity and Performance … 53 (2004) 2, pp. 129-142
The relationship between Information and Communication Technology (ICT) and productivity has been widely discussed in the past two decades, but little understood. Since the early 1970s productivity growth in almost all of the world economies has slowed, while expenditure on ICT has risen. This...
Persistent link: https://www.econbiz.de/10014796427
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Enterprise systems and ongoing process change
Davenport, Thomas H.; Harris, Jeanne G.; Cantrell, Susan - In: Business Process Management Journal 10 (2004) 1, pp. 16-26
Enterprise systems packages have long been associated with process change. However, it was assumed that most organizations would simultaneously design and implement process change while implementing the systems. A survey of 163 organizations and detailed interviews with 28 more suggests that...
Persistent link: https://www.econbiz.de/10014687547
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Exploring total quality management for information systems in Indian firms
Rahman, Z.; Siddiqui, J. - In: Business Process Management Journal 12 (2006) 5, pp. 622-631
Purpose – Considering IS as an integral part of the Indian firms under the purview of this study the paper seeks to investigate the TQM‐IS relationship. Describing total quality management (TQM) on the basis of five principles: top management commitment, customer‐centric advancements,...
Persistent link: https://www.econbiz.de/10014687673
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Impact of organizational learning and knowledge management factors on e‐business adoption
Lin, Hsiu‐Fen; Lee, Gwo‐Guang - In: Management Decision 43 (2005) 2, pp. 171-188
Purpose – To examine the impact of organizational learning factors (training available, technical expertise, and knowledge level) and knowledge management processes (knowledge acquisition, knowledge application, and knowledge sharing) on e‐business systems adoption level....
Persistent link: https://www.econbiz.de/10014932545
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A critical appraisal of the current use of transaction cost explanations for government make-or-buy choices : towards a contingent theory and forms of tests
Johansson, Tobias - In: Public management review 17 (2015) 5, pp. 661-678
Persistent link: https://www.econbiz.de/10011309028
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Propagation of an alternative enterprise service application adoption model
Fulford, Richard; Love, Peter E.D. - In: Industrial Management & Data Systems 104 (2004) 6, pp. 450-456
The much‐heralded provision of enterprise resource planning (ERP) and customer relationship management (CRM) applications via hosting houses has been deemed to have failed. Many investigations have taken place, most of which have analysed the failure from the customer perspective, trying to...
Persistent link: https://www.econbiz.de/10014823824