Lu, Yaobin; Chen, Aihui; Gupta, Sumeet - In: Journal of Global Information Management (JGIM) 25 (2017) 1, pp. 66-91
The adoption of social networks introduced a new set of components to the e-commerce environment, which are called social commerce components (SCCs) (e.g., forums and communities, rating and reviews and social recommendations). Although various SCCs have transformed customer behaviors and...