Tse, Ying Kei; Zhang, Minhao; Jia, Fu - In: International Journal of Operations & Production Management 38 (2018) 12, pp. 2367-2388
Purpose: Firms face critical challenges in managing product quality in a global supply chain. In many cases, these challenges could be regarded as an agency problem which is a result of the goal conflict between the supply chain members. To address such agency problem, the purpose of this paper...