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Are sales as we know it dying ... or merely transforming?
Moncrief, William C. - In: The journal of personal selling & sales management : JPSSM 37 (2017) 4, pp. 271-279
Persistent link: https://www.econbiz.de/10011794653
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The future of sales training : challenges and related research questions
Lassk, Felicia G.; Ingram, Thomas N.; Kraus, Florian; … - In: The journal of personal selling & sales management : JPSSM 32 (2012) 1, pp. 141-154
Persistent link: https://www.econbiz.de/10009505508
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Exploring the relationship between emotional intelligence and salesperson creativity
Lassk, Felicia G.; Shepherd, C. David - In: The journal of personal selling & sales management : JPSSM 33 (2013) 1, pp. 25-37
Persistent link: https://www.econbiz.de/10009717211
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Joint impact of ethical climate and external work locus of control on job meaningfulness
Mulki, Jay P.; Lassk, Felicia G. - In: Journal of business research : JBR 99 (2019), pp. 46-56
Persistent link: https://www.econbiz.de/10012023560
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Customer Mind-Set of Employees Throughout the Organization
Norman Kennedy, Karen; Lassk, Felicia G.; Goolsby, Jerry R. - In: Journal of the Academy of Marketing Science 30 (2002) 2, pp. 159-171
Persistent link: https://www.econbiz.de/10006151685
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Investigating Aspects of Customer Satisfaction at the C-Store: The C-Store Product Mix and Image
Lassk, Felicia G. - In: Journal of professional services marketing 21 (2000) 2, pp. 15-26
Persistent link: https://www.econbiz.de/10007048449
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Improving the Satisfaction of C-Store Customers: Preferences for Potential Product Offerings - For convenience store (c-store) management to be truly customer-focused, they must li...
Lassk, Felicia G. - In: Journal of professional services marketing 20 (2000) 2, pp. 121-132
Persistent link: https://www.econbiz.de/10007050066
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The complexities of sales and sales management research : a historical analysis from 1990 to 2005
Carter, Robert E.; Dixon, Andrea L.; Moncrief, William C. - In: The journal of personal selling & sales management : JPSSM 28 (2008) 4, pp. 403-419
Persistent link: https://www.econbiz.de/10003774611
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Developing telemarketing support systems
Moncrief, William C. - In: The journal of personal selling & sales management : JPSSM 6 (1986) 2, pp. 43-49
Persistent link: https://www.econbiz.de/10001045416
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Strategic account management : conceptualizing, integrating, and extending the domain from fluid to dedicated accounts
Bradford, Kevin D.; Challagalla, Goutam N.; Hunter, Gary K. - In: The journal of personal selling & sales management : JPSSM 32 (2012) 1, pp. 41-56
Persistent link: https://www.econbiz.de/10009505537