Showing 51 - 60 of 87,415
Persistent link: https://www.econbiz.de/10015064516
Purpose – The current research aims to explore the differential effects of bundling products with guarantees (explicit promises of product performance) or with diagnostic kits (kits that allow the user to measure actual product performance) on pre‐purchase product evaluations. It is proposed...
Persistent link: https://www.econbiz.de/10014722875
Although the basic idea of benefit segmentation lies in using causal, as opposed to descriptive, factors as segmentation criteria, most of the empirical studies do not differentiate between product attributes and the benefit sought by consumers. The objectives of this article are to clarify the...
Persistent link: https://www.econbiz.de/10014724783
customer perceptions (product attributes, benefits, customer satisfaction, trust, commitment and customer behavioral loyalty … merchant banking services in Taiwan. Findings – SEM results indicate that: customer perceptions positively affect financial … research proposes an empirical model of the customer perceptions in the consumption of financial services that has a positive …
Persistent link: https://www.econbiz.de/10014759952
One frequent objective of market research, and particularly in cross cultural contexts, consists in comparing those attributes that determine the choice of different sub groups of consumers. Practitioners may resort to different types of importance scales, or use ranking methods, or even pair...
Persistent link: https://www.econbiz.de/10008764769
This paper tries to draw links between the creation of new Diderot unities (products consumed in a group and that have an internal consistency based on lifestyle) with “impulse purchases” as key departure products. A study, using exploratory in‐depth interviews, is reported. Common themes...
Persistent link: https://www.econbiz.de/10014848313
Purpose – Employing means‐end theory, this paper seeks to examine the influence of specific types of product attributes upon desired consumption consequences and the mediating impact of desired consequences upon purchase frequency. Design/methodology/approach – The research employed...
Persistent link: https://www.econbiz.de/10014848985
Purpose – Consumer animosity is often used to explain consumers' boycott of products from a foreign country in a dispute. However, these studies are mainly cross‐sectional. The purpose of this paper is to investigate temporal changes in two distinct consumer‐animosity dimensions – i.e....
Persistent link: https://www.econbiz.de/10014849023
A conjoint analysis study of consumers’ choice of a popular product examined whether consumption situation and involvement influenced significantly the importance allocated by consumers to a number of key attributes determined by a sample of experts and product users. A large sample drawn from...
Persistent link: https://www.econbiz.de/10014849204
A brand exists through the values it reflects. These can be outlined in a brand character statement (BCS) to provide guidance to the brand’s speech. This article discusses the application of a tool from psychiatry for the development of a BCS. In addition, we present steps for implementing and...
Persistent link: https://www.econbiz.de/10014849206