Recent years have witnessed a rapid increase of online data volume and the growing challenge of information overload for Web use and applications, thus information diversity is of great importance to both providers and users of search services. Based on the proposed diversity evaluation measure...

Customer Generated Images (CGIs) on e-commerce platforms have been widely adopted as a promotional tool to persuade customers into purchase. Despite its prevalent applications, the effect of CGIs on customers' post-purchase satisfaction has not been extensively examined. This study postulates...