/methodology/approach – Based on data gathered from 174 full‐time frontline employees in the four‐ and five‐star hotels, with a time lag of two …

in a cost effective method. A total of 71 questionnaires were mailed to managers in all three, four and five‐star hotels … in the Dublin and greater Dublin area. Findings – The data show that Dublin‐based hotels display some of the human … Irish hotels are to survive and remain competitive, the issue of staff representation, participation and the channels of …

hotels ( n =359) from a four‐star hotel chain in The Netherlands using a self‐administered questionnaire. Data were analysed …

management of Isrotel Hotels in its effort to build the new Sport Club Hotel, focusing on internal and external communications …. Second, to describe how the marketing and promotion of sport hotels differs from that of ordinary hotels. Design …

and strategies implemented by Ontario hotels. The results showed that the most concerned issues by the Ontario hoteliers …

Purpose – The purpose of this article is to investigate whether managers in hotels have sufficient financial skills to …. Hotels are changing fast with pressure to maintain profits resulting in new approaches to management, but there is concern … controllers are not addressed by hotels, then inevitably standards of control will suffer, costs will rise and hence profitability …