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Purpose – The purpose of this paper is to examine the relationship between an unfavorable attitudinal environment and organizational citizenship behavior (OCB). The proposed model suggests that organizational anomie (OA) acts as a moderator of that link, and thus OA interacts with unfavorable...
Persistent link: https://www.econbiz.de/10014974026
Purpose – Aims to analyse the reactions of front‐line staff to the use of the “customer” label in Jobcentre Plus, the new agency charged with structural and cultural reform of benefit administration in the UK and to highlight some key challenges and possibilities faced by “new public...
Persistent link: https://www.econbiz.de/10014798857
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interviews. Findings – Inspired leadership emerged as central to influencing individual experiences of spirit at work and was … leadership and mentorship and the other six identified factors. Originality/value – The paper raises awareness and highlights …
Persistent link: https://www.econbiz.de/10014922983
that member‐site leadership was the critical factor influencing site culture and site performance, and that high …‐performing sites were initiating collaborative activities with other sites. Head‐Office leadership also influenced site performance and … leadership at both the site and network levels, and may need to begin with low‐performing sites. Practical implications – The …
Persistent link: https://www.econbiz.de/10014891277
style of leadership. The sample was taken from the staff in the headquarters of a major mining company in Western Australia …. It was found that trust, for both supervisory and non‐supervisory grades, was unrelated to perceived style of leadership …
Persistent link: https://www.econbiz.de/10014888611
Purpose – The purpose of this paper is to explore how women in senior management draw on discourses of merit and special contribution in making sense of the contradictions and tensions they experience in their working lives. It has a particular focus on how women explain possible experiences...
Persistent link: https://www.econbiz.de/10014744220