Recht, Ricardo; Wilderom, Celeste - In: International Business Review 7 (1998) 1, pp. 7-22
The transferability of Kaizen-oriented suggestion systems (KOSS) to organizations outside Japan is discussed. It is concluded that, although national culture is to some extent the reason for Kaizen's success in Japan, a successful transfer of KOSS is less dependent on an amenable national...