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34701
Kundenorientierung und Kundenservice in der Touristik : Reisende an allen Touchpoints begeistern und Urlaub zum ganzheitlichen Erlebnis machen
Ratajczak, Oliver
(
ed.
);
Jockwer, Axel
(
ed.
)
-
2015
Persistent link: https://www.econbiz.de/10011333745
Saved in:
34702
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
Homburg, Christian
(
ed.
)
-
2016
-
9., überarbeitete Auflage
Persistent link: https://www.econbiz.de/10011381718
Saved in:
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