Purpose – The purpose of this paper is to look at how the papers of the Special Issue provide a perspective for the current state of the field of intellectual capital and a departure point for further research explorations. Design/methodology/approach – The paper discusses the other papers...

In an environment of shortened business cycles and rapid technological change, the intellectual capital framework represents the primary value‐creation dynamics of the firm. It is this focus on the intellectual that has dubbed our times “the knowledge era.” At the Canadian Imperial Bank of...

States that change is a topic of crucial concern to all organizations in these turbulent business times. Its impact increasingly leads to business demise, in spite of the wealth of information purporting to help managers solve change‐related problems. Contends that, in dealing with change, and...

Very little systematic research today has emphasised strategising the concepts of human capital (HC), strategic human resource management (SHRM) and human resource management (HRM) in relation to knowledge development, application, and dissemination in organisations. This paper aims to fill this...

Purpose – Very little systematic research has reviewed the applicability of strategic management concepts including SWOT (strengths, weaknesses, opportunities and threats) analysis, industrial organisation (I/O), resource-based view (RBV), knowledge-based view (KBV), balanced scorecard (BSC)...

The papers in this ebook highlight some the most cutting edge research in the field of strategic business valuation. All of the selected papers in this ebook deal with the multi-faceted perspective of evaluating assets that are both financial and intangible in nature. As a collection, this ebook...

Purpose – This paper aims to look at the three areas of corporate governance, intellectual capital and strategic business valuation from the perspective of a long‐term value investor. Design/methodology/approach – The paper begins by briefly laying out the investment tenets of a...

Purpose – The purpose of this paper is to determine the extent to which Canadian companies have embraced value‐based management (VBM) methods, identify the characteristics of these companies and of the executives responsible for the introduction of VBM in their organisations and assess the...

Purpose – The purpose of this paper is to show how Sarbanes‐Oxley is motivating corporate boards to bring heightened scrutiny for all aspects of the acquisition process, including valuation. This paper examines how in addition to the high‐tech M&A strategic objective, the decision on the...

Purpose – The overall purpose of this study was to develop an understanding of the mediating effect of organizational reputation on service recommendation and customer loyalty. Design/methodology/approach – Four models were developed that were variations of the American Customer Satisfaction...