Very little systematic research today has emphasised strategising the concepts of human capital (HC), strategic human resource management (SHRM) and human resource management (HRM) in relation to knowledge development, application, and dissemination in organisations. This paper aims to fill this...

Purpose – Very little systematic research has reviewed the applicability of strategic management concepts including SWOT (strengths, weaknesses, opportunities and threats) analysis, industrial organisation (I/O), resource-based view (RBV), knowledge-based view (KBV), balanced scorecard (BSC)...

The papers in this ebook highlight some the most cutting edge research in the field of strategic business valuation. All of the selected papers in this ebook deal with the multi-faceted perspective of evaluating assets that are both financial and intangible in nature. As a collection, this ebook...

Purpose – The overall purpose of this study was to develop an understanding of the mediating effect of organizational reputation on service recommendation and customer loyalty. Design/methodology/approach – Four models were developed that were variations of the American Customer Satisfaction...

Purpose – The purpose of this paper is to construct and propose a definition for intangibles derived from the resource‐based view (RBV) of the firm for use in academic research and practical applications. Design/methodology/approach – Intangibles are defined as a subset of corporate...

Purpose – The purpose of this paper is to introduce the IC Rating™ approach as a management consulting approach to measure intellectual capital and to report on the implementation and experience in one case study firm. Design/methodology/approach – The paper describes the IC Rating™...

Purpose – This paper aims to look at the three areas of corporate governance, intellectual capital and strategic business valuation from the perspective of a long‐term value investor. Design/methodology/approach – The paper begins by briefly laying out the investment tenets of a...

Purpose – The purpose of this paper is to determine the extent to which Canadian companies have embraced value‐based management (VBM) methods, identify the characteristics of these companies and of the executives responsible for the introduction of VBM in their organisations and assess the...