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Explains why companies wishing to make the transition to TQM must address the issue of organizational learning … through the first two of these. Explores specific aspects of organizational learning relevant to TQM, which can be effected … learning which the transition to TQM entails.  …
Persistent link: https://www.econbiz.de/10015033505
The article presents a practical approach to generating collective learning in organisations. The approach utilises a low profile on‐line group process support technology known as Teamworker, which is based on a wireless handset design. Group interactive sessions are arranged with a series of...
Persistent link: https://www.econbiz.de/10014882251
This paper examines how groups respond to diversity. Specifically, a framework is developed that integrates prior research on diversity in groups within a learning perspective. The value of the framework is that it seeks to integrate various dimensions of group diversity with the intent of...
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A survey of Australian and Thai employees was conducted in organisations implementing total quality management (TQM) to …
Persistent link: https://www.econbiz.de/10014800085
Quality circles are a sign of the times, and their success provokes legitimate irritation for those confronted with their development. They often spark off controversy and generate subjective points of view that denote a downright unwillingness to regard them fairly. What is the bottom line?...
Persistent link: https://www.econbiz.de/10014800829
Research on quality in Japan has emphasized technical issues, but there is much to be learned from more organizational elements. Presents material from major Japanese corporations on the role of the centre in quality, the organizing of quality training, and long‐term planning for quality. The...
Persistent link: https://www.econbiz.de/10014800991