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Persistent link: https://www.econbiz.de/10010390787
This study is on achieving Quality output in the Nigerian banking sector through total quality management skills. The study is motivated by the need to challenge the banking sector in Nigeria to employ best practice like other global banks around the world. The study made use of primary data...
Persistent link: https://www.econbiz.de/10011267047
Purpose – The purpose of this paper is to examine the various contributions made by Gurus who have impacted significantly on the theory and practice of total quality management (TQM) over the past 100 years. Design/methodology/approach – The paper uses the solid foundation created by the...
Persistent link: https://www.econbiz.de/10015032421
Traditionally businesses have measured their performance solely in financial terms. this limited approach has been challenged, with the introduction of the concept of key performance indicators (KPIs) for non-financial results. however, their effective use has been limited. this paper reviews...
Persistent link: https://www.econbiz.de/10005403618
As part of the preparations for the accession of Slovenia to the European Union, the National Health Insurance Institute has introduced a European model for quality management. In this regard, a benchmarking has been carried out, comparing the Health Insurance Institute of Slovenia with the...
Persistent link: https://www.econbiz.de/10014798782
Are quality initiatives in the public sector part of a political project or can they be a legitimate goal? These contrasting, but not necessarily incompatible, interpretations will be examined in this paper, first, by reviewing approaches to quality and their application in the public sector in...
Persistent link: https://www.econbiz.de/10014799408
Traditionally businesses have measured their performance solely in financial terms. This limited approach has been challenged, with the introduction of the concept of key performance indicators (KPIs) for non‐financial results. In response to the Latham and Egan Reports, the UK construction...
Persistent link: https://www.econbiz.de/10014683232
Purpose – The purpose of this paper is to review and identify the dominating paradigms within management control theories in order to investigate adoptability of the European excellence model (EEM) as an alternative management control model or a framework. Design/methodology/approach – The...
Persistent link: https://www.econbiz.de/10015031798
Das Seminar fand am 20.-21.Oktober 2016 in Brüssel statt und widmete sich bewährten Verfahren, um gegen Einkommensunterschiede zwischen Frauen und Männern anzugehen. Auch wenn in einigen EU-Staaten Fortschritte erzielt wurden, besaß das Seminar angesichts der tief verwurzelten Problematik...
Persistent link: https://www.econbiz.de/10012036386
The return of illegally-staying third-country nationals is one of the main pillars of the EU’s policy on migration and asylum. However, recent Eurostat data show that return rates at EU level have not improved despite the important increase in the number of rejected asylum applications and in...
Persistent link: https://www.econbiz.de/10012036399