A one-of-a-kind presentation of the major achievements in statistical profile monitoring methods Statistical profile monitoring is an area of statistical quality control that is growing in significance for researchers and practitioners, specifically because of its range of applicability across...

A friendly, visual approach to learning the basics of Excel 2013 As the world's leading spreadsheet program, Excel is a spreadsheet and data analysis tool that is part of the Microsoft Office suite. The new Excel 2013 includes new features and functionalities that require users of older versions...

Organizations today have access to vast stores of data that come in a wide variety of forms and may be stored in places ranging from file cabinets to databases, and from library shelves to the Internet. The enormous growth in the quantity of data, however, has brought with it growing problems...

BASEM SAID EL-HAIK, PhD, is Director of Textron Six-Sigma and Transformation at Textron Inc., where he is responsible for design of Six-Sigma and Six-Sigma deployment, including Black Belt waves, champions, and projects. He is a coauthor of Design for Six- Sigma: A Roadmap for Product...

The 8th Quality in Services Conference(QUIS 8) hosted by the Faculty of Business atthe University of Victoria had as its coretheme Service Quality: Crossing Boundaries.This theme was chosen for the followingreasons: . This edition of the conference reflectedfor the first time in QUIS's rich...

Intro -- Contents -- List of figures and tables -- List of abbreviations -- Preface -- Introduction -- PART ONE: Design and Six Sigma -- Six Sigma overview -- Design considered -- Business strategy for growth -- PART TWO: A DFSS Methodology -- DFSS framework and overview -- DFSS methodology in...

In a series of explicit yet concise case studies, ISO 14001 is unravelled to reveal the practical reality of the international standard. Contributors include practitioners, certifiers, consultants, government figures, academics and business people.

Cover -- Half Title -- Title Page -- Copyright Page -- Dedication -- Table of Contents -- Acknowledgements -- About the Authors -- Copies of Materials Used in the Book -- Chapter 1 Structure of the Book -- Introduction -- Conclusion -- References -- Chapter 2 Lean in Health and Social Care...

This volume provides an analytical framework and operational approaches needed for the implementation of results-based accountability. The volume makes a major contribution to the literature on public management and evaluation. Major subject areas covered in this book include: performance based...