Karpagam, P.L. Umayal; Suganthi, L. - In: International Journal of Business Performance Management 14 (2013) 2, pp. 129-148
The balanced scorecard (BSC) is an integrated performance measurement system. A review has been done to determine the significant research work done using BSC in business and not-for profit sectors. Although several advanced computing techniques such as AHP, fuzzy logic have been used to measure...