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Process Improvements through Benchmarking
Mustafa Pulat, B. - In: The TQM Magazine 6 (1994) 2, pp. 37-40
In the last three years, benchmarking has made its mark in the list of major process and product improvement tools …. Those who are interested in process design and improvement may find this tool to be fast‐acting and effective. Presents the … basic elements of benchmarking with tips on working with consultants. Finally, provides experiences from a tele …
Persistent link: https://www.econbiz.de/10015033337
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TQM Self‐assessment in the UK
Finn, Mark; Porter, Leslie J. - In: The TQM Magazine 6 (1994) 4, pp. 56-61
‐assessment to recognized models such as the European model for Total Quality Management and the Malcolm Baldrige National Quality …
Persistent link: https://www.econbiz.de/10015033366
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An innovative process improvement approach that integrates ISO 9000 with the Baldrige framework
Mann, Robin; Voss, Michael - In: Benchmarking: An International Journal 7 (2000) 2, pp. 128-146
Baldrige criteria. Of particular note is its process improvement approach that prioritises improvement projects based on their … of this process improvement approach is provided including a number of key measures reporting on the effectiveness of the …
Persistent link: https://www.econbiz.de/10014683132
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Benchmarking as a measure of competitiveness
Krishnamoorthy, Bala; D'Lima, Christine - In: International journal of process management and … 4 (2014) 3, pp. 342-359
Persistent link: https://www.econbiz.de/10010496488
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The value of consensus in rapid organisation assessment : wildlife programmes and the Conservation Excellence Model
Moore, Augusta A.; Weckauf, Regine; Accouche, Wilna F.; … - In: Total quality management & business excellence 31 (2020) 6, pp. 666-680
Persistent link: https://www.econbiz.de/10012256645
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Responsabilité d'entreprise et innovation : entre exploration et exploitation
Castiaux, Annick - In: Reflets et perspectives de la vie économique XLVIII (2009) 4, pp. 37-49
M14, O31
Persistent link: https://www.econbiz.de/10008631648
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The new model for improvement: total improvement management
Harrington, H. James - In: Business Process Re-engineering & Management Journal 1 (1995) 1, pp. 31-43
resources to an improvement process. Combines total business management, total cost management, total productivity management …, total quality management, and total technology management into a new methodology called total improvement management.  …
Persistent link: https://www.econbiz.de/10014688902
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Making Self‐assessment Successful
Hillman, G. Peter - In: The TQM Magazine 6 (1994) 3, pp. 29-31
The use of self‐assessment as a basis for evaluating progress with and achievement through total quality is increasing and like many initiatives there are some basic principles for success. Looks at the use of the EFQM Model as framework, outlines a self‐assessment process together with some...
Persistent link: https://www.econbiz.de/10015033348
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Making ISO 9000 Work The Role of Auditing
Barthelemy, Jean Louis; Zairi, Mohamed - In: The TQM Magazine 6 (1994) 3, pp. 44-47
develop a culture of continuous improvement, innovation and advancement based on developing the culture of auditing. The …
Persistent link: https://www.econbiz.de/10015033352
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A survey of performance improvement through benchmarking in commercial banks in Kenya : the managers' perception and experience
Kerandi, Daniel Ongeri; Nyaoga, Richard Bitange; … - In: International journal of business and economics … 3 (2014) 1, pp. 6-14
Persistent link: https://www.econbiz.de/10010382747