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As health care costs continue to skyrocket, companies must aggressively seek ways to work with employees and providers to reduce costs, while improving quality. This article identifies innovative ways business can help address the U.S. healthcare delivery system crisis
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Fifteen months after releasing its report on patient safety (To Err Is Human), the Institute of Medicine released Crossing the Quality Chasm. Although less sensational than the patient safety report, the Quality Chasm report is more comprehensive and, in the long run, more important. It calls...
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